Consumer Code

Rosemount Homes follow the ‘Consumer Code for Homebuilders’ and ensure that our customer service is consistently high.

The ‘Consumer Code for Homebuilders’ is an industry led code of conduct for builders. It was developed to make the home buying process fairer and more transparent for purchasers.

The aim of the Code is to ensure that all new home buyers:

  • are treated fairly,
  • know what levels of service to expect,
  • are fully informed about their purchase and their consumer rights, and
  • provided with a speedy, low-cost dispute resolution scheme to deal with complaints.
Rosemount Homes, Belfast, Consumer Code for Home Builders